This may cause issues with capturing video. Copy the correct recovery file for your model to a blank USB stick (FAT32 format) for you unit. Related Articles. Select a DDNS Server. MORE DETAILS: Additional information about this protection plan is available within the “Product guides and documents” section. 0. Download the recovery firmware files from the link above. Get help from Digital Watchdog’s Technical Support professionals. 446. To set up Email Notifications for a VMAX® DVR: If you have not already logged in to the unit as the Administrator, at the recording unit, right-click with the mouse and enter the User ID and Password of the Administrator profile to log in. Quickly find and. The VMAX A1 Plus can record 1080p video. November 17, 2023 at 11:36 PM PST. 1. This mobile application allows users to monitor their VMAX® A1 Plus recording units using either direct connection (IP Address), DDNS, or Pathfinder (P2P). . Select Network, then select Pathfinder. 37512 If you're still having trouble or need more information, please call us today at (866) 446-3595. News & Events Events Calendar. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. Last Edit:. DW Spectrum - FQDN or Allowlist for DW Cloud Access. Select the Model of your DVR. Supported / Affected Devices: VMAX® Series (Legacy)This article will outline how to test a NIC for a VMAX standalone unit using a Macintosh OS computer. Host an Amazon Hub. This article will outline basic troubleshooting for recording errors or if the VMAX A1 Plus has stopped recording completely. In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. 9262 sales@digital-watchdog. The DW Mobile Plus mobile application can be downloaded and installed from the mobile application store of most Android and iOS devices. 446. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. . Remove the four mounting screws that secure the hard drive to the inside of the DVR. Recovery Firmware for the VMAX IP Plus. The 6,000-strong FDIC is the rock on which US banking stability rests. DW Resource Library. DW®. Help Desk Software by HappyFox. TCP: 80, 9010-9011; UDP: Set Up a Port Forward for a Digital Watchdog DW-VMAX 8 DVR. If the HDD temperature is exceeding 65o C, shut down the VMAX A1 Plus and allow ample time for the unit to cool. Page 1 Quick Start Guide Quick Start Guide STEP 1 – CONNECTING THE DVR STEP 2 – POWERING UP THE DVR 1. Use the following flowchart to troubleshoot monitor output issues with your DVR. 1. By default, the NVR is set to an IP Address of 192. . Quickly find and download information about our products, including. Next, click on “Network” and select the “Pathfinder” menu. Phone: 866. Having problems getting it to work on samsung android but works fine for remote monitoring on iPad phone. x. Date Created: March 2, 2020-----Recording Errors. 12:. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). 4. 1 MP) Upgrading Firmware For A VMAX A1 Plus (5 MP) If the unit is up-to-date, continue to the next. Make sure that the Motion Area is mapped out to meet your specifications. The VMAX A1 Series DVR archives and stores camera video to its local hard drive as cameras stream video. 1. Note: Digital Watchdog’s VMAX recording unit series will support some third-party H. Solution. 17605. Event – select the device(s) from the list and select “Sensor”. Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS. Second Generation VMAX® IP Plus Series (S/N begins with “NP”) Last Firmware Version – v1. com digital-watchdog. DW® | Complete Video Surveillance SolutionsDW-VMAX, DW-VF, DW-VF960H, DW-VC, DW-VMAX960H, DW-VMAX480: System time inaccuracy: Time records affected; outdated/discontinued product. TCP/IP Port: 9010. Advance Alarms - Oklahoma's 100% Independent Alarm CompanyDW Mobile Plus™ for iPad and iPhone devices is a free app that works seamlessly with Digital Watchdog’s popular DW Spectrum® IPVMS, VMAX® IP Plus™ NVRs and VMAX® A1 Plus™ DVRs. 1 Updated: November 11, 2021. Next, click the “Setup” button for the 2nd. Digital Watchdog® Launches VMAX® A1 G4™ DVRs . The VMAX® A1 Plus™ can record 1080p video at real-time 30fps. com Attention: This document is intended to serve as a quick reference for initial setup. Contact DW RMA. Your computer can only have one Cox Business Security Solutions app. net or dwddns2. The camera then encrypts its RTSP stream a second time using TLS, using the encryption's user ID and password. 4. This article will outline how to connect with a. Please complete and submit a request form through the Digital. Related Digital Watchdog VMS Apps: C3CMS. Software. DW Sales: 866. 80. 3572. 1MP) Navigate to the System Information menu. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. Troubleshooting. 0. You are using an unsupported browser. If you include the incorrect version or more than one version on the USB, the. On the Network menu, the DVR will be set to a DHCP (dynamic) Network Type and is set to IP Address - 192. **NOTE: If you have already created a password prior to updating the VMAX® IP Plus to v1. VMAX 960H Core 16-Channel Firmware v6. H. Last Edit: October 11, 2023. The CCIP™ (Closed Circuit IP) encryption is activated when the VMAX IP G4™ system sends a request for an encrypted stream from the camera. Note: It is recommended that you are onsite when troubleshooting network issues. Second Generation VMAX® IP Plus Series (S/N begins with “NP”) Last Firmware Version – v1. Login to check support ticket status. This delay in communication often results in the DVR becoming caught in a state of constant reboot. SSF file list from your selected directory will display. To set the NVR up on the network, we will need to have it obtain an available IP Address. Flowchart: Troubleshooting Recording Errors For the VMAX A1 Series-----Affected Roles: Administrators. 4. DW Blackjack Servers. DISCONTINUED. Third Generation VMAX® IP Plus Series v1. 160 and Gateway – 192. Neste pdf, atopará instrucións detalladas sobre como instalar, configurar e operar o seu equipo, así como consellos de seguridade e solución de problemas. Download the recovery firmware files from the link above. This simplifies the requirements needed to adjust camera settings and to control PTZ cameras directly from the DVR or from a. News & Events Events Calendar. If you are encountering considerable video latency with an IP camera that is connected directly to the integrated PoE switch of the VMAX® IP Plus, the issue might be caused by:The VMAX IP G4 is an easy-to-use embedded PoE NVR that allows you to go from power up to monitoring in minutes! Available with up to 16 Power over Ethernet (PoE+) ports, the NVRs can record and manage single-sensor IP cameras up to 4K resolution and come with up to 32TB internal storage. From the HDD Menu, check the Capacity and Free Space of the hard drive. on Jan 30, 2023. Notifications Setup Email DVR Google Email Email Service SMTP VMAX A1 VMAX VMAX Flex VMAX 960H VMAX 480 1 of 2 DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. Limitations Of DW VMAX IP Plus Connections. H. The CCIP™ (Closed Circuit IP) encryption is activated when the VMAX IP G4™ system sends a request for an encrypted stream from the camera. When paired with the revolutionary. 5. Right-click in the Live View area, then select “Menu”. 1. 0. 1. The DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. Sites contain the network connection information that Pivot CMS uses to communicate with your recording unit. Enable Use DDNS. DW Spectrum Server Web Interface: CHeKT Portal Camera Mounting: The Digital Watchdog Spectrum Server can be used to provide the CHeKT Bridge with a video stream by utilizing an RTSP URL. 1. OSD Camera Control. PathFinder™ P2P web access is not supported by this version. 2. Stream (primary stream). The board. v1. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. Default ID: admin. Default LoginVMAX Series (960H) VMAX A1 Series (2. 168. 1 MP) VMAX A1 Plus Series (5 MP) Troubleshooting. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. 2 System Setup 1. VMAX IP Plus Series. Simultaneously view and control cameras, alarm inputs, graphic mapping, and device. By default, the NVR is set to IP Address – 192. 6: Upgrade to 3. Right-click with the mouse and select Setup Menu. Quickly find and. 446. If the status shows an error or failure during the port check, Reboot the NVR. Login. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. Click the OK button, then select Yes for the confirmation pop-up. 1. net as the server. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. Title Type Release Notes Version Update Date Compatibility Size; ACS v2. Each camera channel will. Press QR icon next to the Host field. Click the Save button to apply the change. If you wish to modify or create a new user, then it must use the above password requirements. 2021 **Re:** VMAX® IP Plus 3rd Generation Hardware Identification # **VMAX® IP Plus NVR 3rd Gen… Product Announcements. Click the Save button to apply the change. 77Bandwidth Limitation. 255. Se vostede está buscando un manual de usuario para o seu sistema de videovixilancia VMAX A1 Plus, este é o documento que necesita. 9 MB) · Digital Watchdog VMAX Flex Manual (PDF, 5 MB) · Digital Watchdog VMAX Flex Quick Start Guide (PDF, 1. By default, multiple Digital Watchdog VMAX products installs with default user. Digital Watchdog engineering has discovered an issue where the VMAX ® A1 Plus™ is prevented from communicating with our Pathfinder. Complexity: Medium to High. Troubleshooting articles for the VMAX IP Plus Series How to hard reset digital watchdog DVR. To assign cameras from a VMAX® IP Plus™ to an HD Spot Module by RTSP: Open a web browser (Internet Explorer is recommended) and connect with the Web Viewer of the HD Spot Module. 2. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update. Digital Watchdog VMax+/VMaxA1 DVR Installation Manual V 1 . This model can be. Quickly find and download information about our products, including manuals and documentation to install and get the most from. Mount and install all necessary cameras and external devices. VMAX Flex 16-Channel Firmware v3. DW Spectrum ® addresses all the primary limitations of managing enterprise-level HD video while boasting the industry’s lowest total cost of deployment and ownership. If the HDD temperature is exceeding 65o C, shut down the VMAX IP Plus and allow ample time for the unit to cool. DW® Logo Merchandise. M. If you're still having trouble or need more information, please call us today at (866) 446-3595. 0. VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. Testimonials. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update v5. Password. **NOTE: If you have already created a password prior to updating the VMAX® IP Plus to v1. Brand: Digital Watchdog | Category: DVR | Size: 2. Connecting To A Site. Default ID: admin. Default ID: admin. Affected Model Numbers: VMAX A1 Plus DVRs (DW-VA1P4xT, DW-VA1P8xT, DW-VA1P16xT) New Firmware Version: v1. In the event of an issue, the recording unit can be troubleshot to resolve most recording problems. 3595 / Fax: 813. 0 then upgrade to 4. 2020 Customer Webinar Recording: VMAX® A1 Plus™ DVR and VMAX® IP Plus™ NVR Pro Tips and Tricks June 11, 2020 Customer Webinar. Known Issue: Digital Watchdog VMAX ® A1 Plus™ Rebooting. 0. Digital Watchdog VMax Flex DW-VF8 User Manual (122 pages) H. 3 ®VMAX IP G4™ Cautions Read Before System Operation . SSF footage file that you want to use, then click the Pause button on the toolbar. 1MP)VMAX® A1 Plus™ DVRs support HD-Analog and HD-TVI signals up to 5MP, and analog up to 960H. After logging in as the Administrator, the VMAX IP Plus will display the Live View for all connected cameras. 1. Please excuse our appearance! The Digital Watchdog Support KB is currently undergoing construction. Quickly find and download information. SSF footage. Replace the top cover of the unit. Complete the form below and a DW ® technical support representative will be in touch or check the status of your existing support ticket. Case Studies. For Immediate Release . Mount and install all necessary cameras and external devices. 2. 1. DW® VMAX IP G4 NVRs. If you include the incorrect version or more than one version on the USB, the. It is suspected that this may be caused by the DVR system’s function. 4 Questions. If you're still having trouble or need more information, please call us today at (866) 446-3595. Unauthorized Dealer Policy. 4. Up to 60fps @ D1 and up to 240fps @ CIF. 2 Software for Mac-v2. The New Connection screen will display. 2. Troubleshooting. Next, from the Audio menu, configure the following: Audio ON/OFF – set this to ON to specify which Audio-In (RCA) port (s) to activate (e. Spent 30 minutes on the phone this afternoon with technical support for Digital Watchdog and was unable to get it to work properly. 1. 1. Before testing the NIC of the standalone unit, make sure that the issue is not being caused by network errors such as blocked ports or IP address conflicts. If you wish to modify or create a new user, then it must use the above password requirements. Table of Contents. This DVR features one HDD bay and comes. The DVR can be connected to 16 cameras simultaneously and features an audio input and output, as well as a sensor input and. Get help from Digital Watchdog’s Technical Support. 31: 12/04/2015: VMAX 960H Core: 28. EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more. VMAX IP Plus - Advanced Camera Management Menu. Use the power cord, which is supplied or recommended by the supplier, or it may cause a fire. Disconnect the power cable and SATA cable from the attached hard drive. The HTTPS/Certificate menu will display. Network Setup For A VMAX A1. 1. Supported/Affected Devices. Developer's Description. DIGITAL WATCHDOG DW-VF-4500G DVR VMAX FLEX 4CH 500G. DW Sales: 866. Low: Oct 01, 2019:. Quickly find and download information. The PathFinder menu will display the recorder’s PathFinder ID and QR Code. VMAX A1 Plus Series (5 MP) Use the following flowchart to troubleshoot video backup issues when exporting video directly from the DVR. Troubleshooting. DW Mobile Plus™ allows you to register an unlimited number of surveillance system sites, then view and playback up to 16 cameras at a time. Name your site. 5 · 1. 168. 45-v3. My Watchdog. **NOTE: If you have already created a password prior to updating the VMAX® IP Plus to v1. This article will outline the information required for a Password Reset Form. Adjust the REC. With DW Spectrum ® IPVMS, you provide your team with the power to network video solutions for any type of project, for use by anyone, on any device. For example: IP Address –. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update. In the Setup Menu, Select Network, then select the Network menu. DW-VC = VMAX 960H Core. Please complete and submit a request form through the Digital. Right-click with the mouse and select Setup Menu from the context menu. Upgrading Firmware For A VMAX DVR Note: As of January 2021, the VMAX (Legacy) DVR is no longer supported by Digital Watchdog Technical Support for service or troubleshooting. In the event of system errors, software corruption or display issues, recovery firmware files can be applied as a final troubleshooting step. VMAX A1 Plus DVRs support HD-Analog and HD-TVI signals up to 5MP, and CVBS up to 960H. 264 hd-sdi 1080p resolution digital video recorder (85 pages) DVR Digital Watchdog VMAX960H CORE User Manual. (866) 446-3595 Digital Watchdog Profile and History Digital Watchdog® (DW®) empowers our customers as the industry-leading single source of value-driven complete solutions for all video surveillance applications (HD over Coax® / hybrid / IP enterprise), focusing on ease of use and. Next, click on “Network” and select “Pathfinder”. Use the following flowchart to troubleshoot DDNS connection issues. 2. Learn how to use the H. 0. If a test email has still not been received after five (5) minutes, try the following troubleshooting steps: Restart the DVR. Next, click on “Network” and select the “Pathfinder” menu. 1 Current Firmware Version: 1. • DW-VG492T4P - 2TB internal storage. Upgrading Firmware For A VMAX A1 (2. Default Settings. Remove the four mounting screws that secure the hard drive to the inside of the DVR. Maintenance (5) VMAX IP PLUS (71) VMAX A1 Plus (51). When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. Webinars. Select Server Settings. Third Generation VMAX® IP Plus. (64 pages) DVR Digital Watchdog VMAXD1 16 User Manual. 1MP cameras@30fps (1080P) up to 5MP, ONVIF, 8 port PoE switch built in, HDMI, VGA, 4 Sensor Input, 1 Relay Output, 1ch Audio Output, Pathfinder Auto Port Forwarding, Event Notifications via Email, Automatic Device Discovery, Pivot Central. Share or Print This Article. Stream Bitrate setting to be between 3000~5000 Kbps, then click the “Apply” button. Use the links below to acquire the up-to-date firmware file from the Digital Watchdog website. 2. Analog to ip signal converter; 4ch network video server (73 pages)Part 1 – Physical Connections. The CCIP™ (Closed Circuit IP) encryption is activated when the VMAX IP G4™ system sends a request for an encrypted stream from the camera. Launch the VMAX Plus mobile application, then select your site and establish a Live connection with the NVR. Summary of Contents for Digital Watchdog DW-VC16 series. Right-click and open the Setup Menu. 9 * Digital Watchdog DW-VMAX 4 20111214_2040_1_2_1_1_55 * Digital Watchdog DW-VMAX 8 2. VMAX Series (960H) VMAX A1 Series (2. However, in the rare event of a hard drive failure, the internal storage drive may need to be replaced. Launch the VMAX Plus mobile application. 1. Related Manuals for Digital Watchdog Vmax 960 H. DW VMAX IP Plus Video Latency Mar 04, 2021. VMAX 960H Flex Manual. However, it is highly recommended that you contact Digital Watchdog Technical Support prior to opening the recording unit as our company policies may have changed since your last contact. Complexity: Medium to High. VMAX® A1 Plus™ DVRs support HD-Analog and HD-TVI signals up to 5MP, and analog up to 960H. 2. Stage 2 – Product End of Life (EOL): The product has been discontinued and. First Generation VMAX® A1 Series (S/N begins with “VAH”) (Firmware begins with 7. The Security Settings window will display. If the HDD temperature is exceeding 65o C, shut down the VMAX IP Plus and allow ample time for the unit to cool. 264 digital video recorder with the full manual from Advance Alarms. 446. This DVR features two HDD bays and comes configured. To report an issue with this product, Self-Publish with Us. 1. Skip to content Agent Portal. ) Click the Check button to check for available updates. The new. This article will outline how to test a NIC for a VMAX standalone unit using a Macintosh OS computer. Affected Roles: Administrator New Firmware Version: v1. Table of Contents. This feature enables the analog Star-Light Plus™ camera to automatically change between color images during daylight or well-lit situations, then switch to a monochrome (black & white) image during night or low-light. If you wish to modify or create a new user, then it must use the above password requirements. 264 digital video recorder with the full manual from Advance Alarms. DW® Logo Merchandise. In the event of System errors, software corruption, or display issues, Recovery Firmware files can be applied as a final troubleshooting step. CONNECTING TO VMAX ® IP PLUS ™ and VMAX ® A1 ™ USING PATHFINDER ™ What is PathFinder ™ The P2P PathFinder ™ lets you securely view your system on your iOS ® or Android ® devices by scanning a QR code in the recorder’s settings menu. Advanced Linux-Based embedded NVR, 2 terabyte, Supports 12 2. plans to file a lawsuit against Media Matters on Monday, Elon Musk said in a post on X, the social. My Watchdog. Help Desk Software by HappyFox. If the video issue persists, continue with the recommendations below. Default Settings. 1. by Digital Watchdog. 2: 01/21/2016:. Related Articles. DVR Digital Watchdog VMAX User Manual. Release Notes Technical Bulletin - 2022 VMAX IP PLUS Firmware Firmware Upgrade Firmware Update Pathfinder Pathfinder Update P2P 01/02/2022 - Release Notes - C3 CMS Software Update v1. DW® Logo Merchandise. Related Digital Watchdog VMS Apps: DW Spectrum IPVMS. To register a new device, use the dropdown to select Digital Watchdog VMAX. Affected Model Numbers: 1st and 2nd generation VMAX® IP Plus™ NVRs New Firmware Version: 1. 4. 2. This article will outline the information required for a Password Reset Form. Click the Check button to prompt the HDD Health Check window. Note: If you are using a Windows OS to test the NIC, please read Standalone Network Interface Card Troubleshooting (WinOS). Menu. In the DW Spectrum® IPVMS desktop application, right-click on the server. 1. Copy the correct recovery file for your model to a blank USB stick (FAT32 format) for you unit. (64 pages) DVR Digital Watchdog VMAX AND CORE DW-VACB2T Manual. This Remote Technical Support Service is a great way for System Integration Professionals and Licensed Installers to receive remote assistance to help resolve a variety of issues and answer product configuration questions. 1. Software. Skip to content Agent Portal. Case Studies. 160. They support camera resolutions up to 5 Megapixels at 30fps.